Services are the go-to people for helping customers implement Celonis software, succeed in change management, and thrive through setting objectives and strategic goals that are tailored to their needs.
Services Consulting
Services Consultants lead the implementation of Celonis solutions for customers, ensuring the seamless integration and optimization of processes to deliver value and success.
Ecosystem Consulting
Ecosystem Consultants guide partner consultants through their implementation journeys, ensuring alignment with Celonis best practices and driving effective deployments.
Engagement Management
Engagement Managers manage high-impact, strategic projects, ensuring technical delivery excellence while driving value for customers through close collaboration with Services Consultants.
Solution Architect
Solution Architects support customers in the technical onboarding process, set up data pipelines, and ensure the reliability and performance of those pipelines—driving adoption and upsell potential.
Customer Support
Customer Support handles inquiries from customers, partners, and employees regarding Celonis products, providing solutions to technical and product-related issues, ensuring a seamless experience.
Academy & Enablement
The Celonis Academy offers training programs for customers, partners, and employees, providing online and instructor-led training in multiple languages to enhance knowledge and skills at all user levels.
Centre of Excellence (CoE)
The CoE team consists of Celonis experts who accelerate time-to-value, promote innovation, and drive product adoption through cross-functional collaboration and collective intelligence.
Global Programs
Global Programs fosters continuous improvement and innovation within Celonis Services by collaborating with various teams to integrate perspectives, enhance branding, and drive collective success.
Galaxy Graduate Program: Celonis Services
Our global program is designed to develop the next generation of Celonis Product Experts by combining product training with hands-on customer work across our entire Services Organisation.
